We have an opening for a collections specialist at our Southern NH client.
The Collections Specialist has a variety of responsibilities. These responsibilities include generating invoices and ensuring their accuracy, distributing invoices to customers, posting customers’ payments, and communicating non-payment information to Accounts Payable and Collections.
Primary Duties
- Process customer payments including cash, checks, wire transfers, and credit card transactions
- Ensure customer invoices are accurate and adjust if necessary
- Prepare and execute bank deposits daily
- Communicate with customers regarding invoicing and payments
- Work across departments to troubleshoot and resolve customer issues
- Business to business collection calls
- Maintain ledger by reconciling and reporting on re