Collections Representative in New Hope, MN at Accounting Now

Job Description

Our client, located in the west metro, has a contract need to assist in their Collections Department.

KEY RESPONSIBILITIES:

• Reduce and maintain DSO and delinquency on assigned accounts at an acceptable level, consistent with company, department, and individual objectives through consistent and effective collection contact.
• Investigate and resolve customer hold backs and inquiries in a timely manner, which often involves collaboration and coordination with other functional areas and the field in a manner that provides prompt service to the customer.
• Conduct credit investigation on new and existing accounts.
• Review, discuss options, and coordinate collection issues with sales management and sales representatives in an effort to maintain an open account basis with customers.
• Coordinate the resolution of invalid purchase orders and other discrepancies with customers, the sales force, and customer service.
• Review and manage orders on hold to determine disposition, with a particular eye towards production and shipping deadlines and customer expectations.

QUALIFICATIONS:

• Demonstrated ability working with minimal supervision and exercising judgment in developing and implementing strategies for results
• Basic understanding of credit & collections policies, procedures & strategies related to business customers
• Ability to read, interpret and understand credit reports
• Demonstrated strong analytical and reconciliation skills
• Excellent negotiation and customer service skills
• Excellent oral and written communication skills

If you, or anyone you know, is interested in hearing more, please reach out to me at jcyr@snicompanies.com.