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Customer Service Representative

Accounting Now Doral, FL (Onsite) Contract to Hire
Seeking out an experienced Customer Service Representatives in the Doral/Hialeah/Medley areas.
  • Are you a people person?
  • Are you an excellent communicator with people from all walks of life?
  • Are you exceptionally skilled at handling complaints and difficult situations? Than this job is for you.
  • Must be extremely friendly and easy to talk to.
  • Some experience working with the general public or call center environment.
  • Must have a driving team ambition and be goal oriented.
  • Have the ability to make quick and appropriate decisions that will benefit the company and our customers.
  • Genuinely likes to learn and values the importance of product knowledge.
  • Previous experience in a consumer/e-Commerce environment a plus.
  • Proven record of dependability and reliability is essential.
  • Proficient in Microsoft Office
  • Must be a skilled listener – customers will tell you what they want
  • Excellent communication skills a MUST, both verbal and written.
  • Works well in fast-paced environment servicing same day business for our distribution channel across the United States.
  • Works well as a team player but understands how to prioritize and manage their individual workload too.
  • Responsible to work a call center answering phones, placing orders, and providing shipping
  • Respond timely to email inquiries and facilitate departmental deadlines and goals.
  • Utilize company resources for product knowledge and proactive approach to constant refreshing of latest product offerings.
  • Answer all queries in a professional, honest and straightforward manner.
  • Ability to multi-task and work under pressure while maintaining a high level of accuracy and organization.
  • Must be highly organized with superior follow-up skills.
  • Assist in providing initial training to new agents as and when required.
  • Explain/demonstrate the benefits of clients’ products.
  • Flexibility to work additional hours during peak season.
  • Learn new tasks as needed for upward growth (team and individual!)
  • Be a dependable and reliable team player.

If you meet the above qualifications and are interested in learning more kindly, email your resume to

and I will reach out to you to discuss further.
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Job Snapshot

Employee Type

Contract to Hire

Location

Doral, FL (Onsite)

Job Type

Customer Service

Experience

Not Specified

Date Posted

10/04/2024

Job ID

386911

Remote

No

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