Customer Service Representative

Job Title: Customer Service Representative

About Us:
Join our team, where providing exceptional customer service is our top priority
We are looking for a friendly, motivated, and bilingual (English/Spanish) Customer Service Representative to enhance our customer interactions and ensure a high level of satisfaction.

Key Responsibilities:

• Handle customer inquiries via phone, email, and chat in both English and Spanish
• Resolve issues with empathy, professionalism, and efficiency
• Provide accurate product information and support to customers
• Document all customer interactions and feedback in a timely manner
• Use Microsoft Office Suite for data entry and other administrative tasks

Qualifications:

• Bilingual: Fluent in English and Spanish (required)
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• High school diploma or equivalent
• Strong communication and problem-solving skills
• Previous customer service experience is preferred

If you or someone you know would be a good fit for this role, please feel free to reply to this email or forward it along
Thank you, and I look forward to hearing from you! If interested, please send me your most updated resume and Contact Maria Marta Rios at or email your resume to .
                        Join us and make a difference in our team!