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Assistant Property Manager in Philadelphia, PA at Accounting Now

Date Posted: 10/25/2018

Job Snapshot

Job Description

Assistant Property Manager needed at nonprofit iin Philadelphia, PA.

  • Assist the Building Manager with day-to-day administrative and management duties. The Assistant Manager will be responsible for the leasing of the building, including marketing and processing tenant move-ins and move-outs. The Assistant Manager will act in a supervisory role to front desk staff and ensure appropriate levels of customer service to all tenants and applicants. Handle day-to-day administrative duties as they relate to security, maintenance, and general management of the building.Essential Duties and Responsibilities
  • Work with Building Manager to ensure that all areas of the residence are clean and in good repair via regular building inspections.
  • Complete maintenance service requests. Answer questions for residents about community, repairs, rent rules, etc. Follow up in a timely manner
  • Draft memos and/or make phone calls to Tenants related to lease issues and preventative
  • Oversee rent collection and maintenance of accounts receivable.
    • Gather all rents and deposit monies into bank in timely manner (i.e. day of receipt);
    • Prepare deposit log, to be approved by Building Manager, and forwarded to the Accounting Department by the end of the month.
    • Complete delinquency, and bad debt reports;
    • Send middle of the month reminder notices of non-payment of rent to tenants.
  • Process tenant re-certifications, including the issuance of notices for 120 days, 90 days, 60 days, and 30 days prior to recertification date.
  • Contact delinquent residents or send late notices
  • Be responsible for the leasing of the building, including marketing and processing tenant move-ins and move-outs. Work with the Building Manager to review for file compliance before the completion of the move-in.
  • Oversee the front desk Reception staff in conjunction with the Building Manager. To include the coordination of information for and from the front desk, schedule, attend and implement policy changes from staff meetings, and general information. To facilitate collection of time sheets, coordinate training, ensure building and operational policies in regards to the front desk staff, and approve time sheet and time-off requests.
  • Receive telephone calls and in person visits. Listen to resident requests, concerns and comments
  • Ensure complete PHA application and paperwork is submitted to the Housing Administrator for all PHA tenants.
  • Responsible for reporting to the Building Manager on any tenant concerns indicated in the front desk log book. This necessitates the need to read the log book daily.
  • Complete and distribute yearly Renewal letters and inspections 60-days prior to renewal date.
  • Update unit availability report and follow up with applicants regarding status
  • Coordinate the recruitment and orientation of incoming tenants. This includes the daily follow-up on leasing calls, showing the building to prospective tenants, and orienting new tenants to the facility.

Follow up with applicants on a regular basis and continue the line of open communication to fill vacancy in a timely manner.

  • Develop and maintain general office procedures, such as filing, phones, and general reporting. Purchase office supplies and other operational supplies, as necessary

Minimum Qualifications

  • A.A. Degree in a relevant area of study and a minimum of 3 years building management experience or a High School diploma and a minimum of 4 years building management experience
  • 2-3 years administrative office experience
  • 2 years supervisory experience
  • Good organizational skills
  • Ability to work well with a wide variety of people
  • Excellent verbal and written communication skills
  • Strong computer skills (experience working with Excel, Yardi, Access, Word, email)
  • Ability to adapt to changing work assignments and to function effectively in a high pressure, short deadline environment
  • Prior experience with managing affordable housing properties under HUD and/or PHFA, OSH, RDA, or other agencies
  • Knowledge of Low-Income Housing Tax Credits (LIHTC) and other regulations required; Tax Credit Certification, COS, ARM, and other Housing certifications

Preferred Qualifications

  • 5years YARDI experience
  • Advanced Housing Certification