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B2B Collections in Downers Grove, IL at Accounting Now

Date Posted: 6/5/2018

Job Snapshot

Job Description


We are currently seeking to hire bilingual Collection Specialists! Must have a minimum of 3 years in a B2B Collections role. An ideal candidate will have the proven ability to work in fast paced environments and work well under pressure.
JOB BRIEF
Our Collection Specialist should exhibit professionalism and trustworthiness. You should have excellent communication and negotiation skills, as well as an ability to work independently.
ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Contacts customers and establishes reason for past due account situation.
  • Researches and analyzes accounts prior to initiating debtor contact examines historical data, evaluates past resolution efforts.
  • Initially, call debtor to receive payment status of invoice(s) up to five days after due date.
  • Calls may need to be made prior to payment terms for assurance the needed paperwork has been received by the debtor in order to make a timely payment.
  • Makes arrangements for payments to bring the account current and follow up to insure obligation is satisfied.
  • Records resolution notes in cadence of the above facts.
  • If invoice will be paid short or not at all, gather information necessary for charge back to client
  • Communication and follow up effectively with Portfolio Team members
  • Meet with Team twice a week to discuss debtor issues and/or client paper work
  • Get direction from the Account Executive on problem accounts.
  • Other duties and projects, as assigned.


SNI/Accounting Now is an Equal Opportunity / Affirmative Action employer:All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, disability, sex, age, ethnic or national origin, marital status, sexual orientation, gender identity or presentation, pregnancy, genetics, veteran status or any other status protected by state or federal law