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Benefits Associate in Plymouth Meeting, PA at Accounting Now

Date Posted: 8/23/2019

Job Snapshot

Job Description

Our Benefits Associates are responsible for:
Interfacing with internal and external resources to provide guidance and direction regarding benefit plan options, cost factors and detailed benefit review
Answer incoming calls and respond to benefit inquires
Place outbound follow-up calls for issues that cannot be resolved during the initial call
Provide benefit information to members, about questions and concerns about benefit options. Help members compare and contrast benefits during open enrollment, or client new hires, and members experiencing a change of status

High School Degree or GED required/ Associate's degree with major course work in business administration, liberal arts, public health, healthcare management, or a related field preferred
Minimum one year customer service, healthcare, or employee benefits experience
Basic knowledge of MS Word and Excel

Knowledge of the following is preferred:
Medicare A, B, MediGap, Supplement plans, Medicare Advantage, Medicare Part D plans
High deductible health plans including Health Reimbursement Accounts (HRAs) and Health Saving Accounts (HSAs)
Flex Spending Accounts (FSA) , including limited FSAs
Coordination of benefits and which plan is primary - simple cases (commercial plans, Medicare plans)
Summary Plan Documents (SPDs) and Certificates of Coverage (COCs)
Government programs, resources and legislation and mandates including but not limited to Affordable Care Act, FMLA, Medicaid, CHIP
Group Health Plans (fully insured and self-insured)
Pharmacy benefits including injectable medications
Individual Health Plans and Marketplace/Exchanges plans