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Business to Business Collections in Des Plaines, IL at Accounting Now

Date Posted: 6/7/2018

Job Snapshot

  • Employee Type:
  • Job Type:
  • Experience:
    2 to 5 years
  • Date Posted:
  • Job ID:

Job Description

Position Summary:Records payments on customer's accounts. Maintain accounts receivable records, contact delinquent accounts and attempts to secure payment. You will also be responsible for new customer credit process including application, credit checks and account set ups.

  • Contacts customers and establishes reason for past due account situation.
  • Researches and analyzes accounts prior to initiating debtor contact examines historical data, evaluates past resolution efforts.
  • Initially, call debtor to receive payment status of invoice(s) up to five days after due date.
  • Calls may need to be made prior to payment terms for assurance the needed paperwork has been received by the debtor in order to make a timely payment.
  • Makes arrangements for payments to bring the account current and follow up to insure obligation is satisfied.
  • Records resolution notes in cadence of the above facts.
  • If invoice will be paid short or not at all, gather information necessary for chargeback to client
  • If the Account Resolution Specialist determines the invoice will be paid short, then get the information to notify PM of reason for short payment and amount.
  • If debtor will not pay or is being uncooperative, first involve the client in the resolutions process.
  • Once an invoice has aged 60 days from the invoice date, notify the AE for possible hold on cash reserves for the amount of the invoice.
  • At 60 days from invoice date, a claim could occur on the debtor's bond or place a claim with the shipper.
  • At 90 days from invoice date, the invoice will be charged back to the client's reserve account.

Minimum Entry Qualifications/Education:

  • High-School diploma or equivalent (College degree preferred but not required).
  • Accounts receivable and collections experience (3+ years) (Business to Business)
  • Ability to use personal computers to perform various functions.
  • Knowledge of MS Office. (Intermediate to Advanced) JD Edwards
  • Good mathematical skills.
  • Excellent telephone manners and one to two -year of
  • Friendly and excellent customer service ethics.

SNI is an Equal Employment Opportunity employer. Candidates may be subject to driving/criminal background check, credit check, and/or a drug screen. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status