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Call Center Representative in Boston, MA at Accounting Now

Date Posted: 11/20/2018

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Boston, MA
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    11/20/2018
  • Job ID:
    346243

Job Description

Call Center Representative

We are looking for career-driven individuals to join our growing Member Services team! In this exciting role, you will respond to high volume inbound calls from our members' requests for service including: completing registrations, entering medical histories, scheduling consults, and making outbound calls to members. We are experiencing explosive growth and seeking passionate individuals who are dedicated to making a positive impact in people's lives! Join us!

AS A FULL-TIME EMPLOYEE YOU'LL ENJOY:

  • Competitive Base Salary
  • Employee Recognition and Monthly Incentive Plans
  • Shift Differential Pay Rates
  • 19 PTO Days ANDPaid Holidays
  • Tuition Reimbursement
  • Discounted Employee Stock Purchase Plan
  • Medical/Dental/Vision Insurance and 401 (K) Plan
  • FSA plans (Commuter, Dependent Care & Healthcare)
  • Business Casual Dress Code
  • And Much More!

REQUIREMENTS:

  • Minimum 2 years' customer service experience; call center experience is a big plus.
  • Associates degree or higher preferred.
  • Bilingual (English/Spanish) is considered an asset.
  • Exceptional typing and computer skills, as well as experience using multiple computer applications simultaneously.
  • Outstanding verbal and written communication skills.
  • Must have open schedule availability.

ABOUT US:

The future of healthcare is Telemedicine and at Teladoc, our mission is nothing short of re-imagining health care. Our platform provides affordable access to high quality care to our 40M+ members on their terms - when, where and how they need it! Our company is driven by a passion for innovation and service. Working out of our beautiful office in Quincy, Massachusetts, you will join a team committed to providing a premiere member experience!

Job Type: Full-time

Experience:

  • Call Center: 2 years
  • customer service: 2 years

Education:

  • Associate

Work environment:

  • Call center

Communication method(s) used:

  • Email
  • Phone

ABOUT US:
The future of healthcare is Telemedicine and at Teladoc, our mission is nothing short of re-imagining health care. Our platform provides affordable access to high quality care to our 40M+ members on their terms - when, where and how they need it! Our company is driven by a passion for innovation and service. Working out of our beautiful office in Quincy, Massachusetts, you will join a team committed to providing a premiere member experience!
Job Type: Full-time
Experience:

  • Call Center: 2 years
  • customer service: 2 years


Education:

  • Associate


Work environment:

  • Call center


Communication method(s) used:

  • Email
  • Phone