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Collection Specialist in Westborough, MA at Accounting Now

Date Posted: 10/3/2018

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Job Description


* The collector is expected to independently contact collection accounts daily, primarily by phone, to collect the past due amounts.
* Follows outlined written procedures and uses independent judgment to determine appropriate collection steps.
* Use systems to document the activity of individual customer accounts and on an ''as needed'' basis, work with the other departments such as Sales and Billing to resolve billing issues.


* 1-2 years of business to business collections and accounts receivable experience, including knowledge of account reconciliation.
* Customer service experience is a plus.
* Strong Microsoft office and Excel skills.
* Exceptional written, verbal and interpersonal skills.
* Great follow-through skills, the ability to multi-task, strong organizational skills, problem solving skills and detail oriented.
* Able to work in a fast paced environment.