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Collections Associate in Woburn, MA at Accounting Now

Date Posted: 5/30/2019

Job Snapshot

Job Description

We are looking for a corporate Collections Associate with general accounting knowledge to support the Accounting Department of our client. The right person for this position must have excellent customer service skills, a high level of organization and follow up, and have a provide a personalized experience for each customer. The chosen candidate for this position will be responsible for, but not limited to:

  • Performing a high level of corporate collection calls
  • Initiate written correspondence to customers and record correspondence with associated aging report
  • Provide customer with necessary documentation such as order forms and POs
  • Reconcile customer disputes
  • Maintain customer accounts by processing refunds, reviewing account adjustments
  • Communicate with Customer Service and Sales Department in an effort to reduce delinquent accounts
  • Support the Accounting Department when necessary
  • Perform month-end and year-end reconciliations
  • Assist with cash receipts posting, including check deposits, and receipt application
  • Responsible for journal entries pertaining to AR


  • Associates Degree in Accounting
  • 3+ years of high volume corporate collections experience
  • Basic knowledge of Accounting principles
  • Strong attention to detail
  • Excellent written and verbal communication skills
  • Experience with SAP is a plus
  • Professional, ethical, and reliable