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Collections Representative in New Hope, MN at Accounting Now

Date Posted: 12/28/2020

Job Snapshot

  • Employee Type:
  • Location:
    New Hope, MN
  • Job Type:
  • Experience:
    At least 4 year(s)
  • Date Posted:
  • Job ID:

Job Description

Our client, located in the west metro, has a contract need to assist in their Collections Department.


  • Reduce and maintain DSO and delinquency on assigned accounts at an acceptable level, consistent with company, department, and individual objectives through consistent and effective collection contact.
  • Investigate and resolve customer hold backs and inquiries in a timely manner, which often involves collaboration and coordination with other functional areas and the field in a manner that provides prompt service to the customer.
  • Conduct credit investigation on new and existing accounts.
  • Review, discuss options, and coordinate collection issues with sales management and sales representatives in an effort to maintain an open account basis with customers.
  • Coordinate the resolution of invalid purchase orders and other discrepancies with customers, the sales force, and customer service.
  • Review and manage orders on hold to determine disposition, with a particular eye towards production and shipping deadlines and customer expectations.


  • Demonstrated ability working with minimal supervision and exercising judgment in developing and implementing strategies for results
  • Basic understanding of credit & collections policies, procedures & strategies related to business customers
  • Ability to read, interpret and understand credit reports
  • Demonstrated strong analytical and reconciliation skills
  • Excellent negotiation and customer service skills
  • Excellent oral and written communication skills

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