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Collections Specialist in Hartford, CT at Accounting Now

Date Posted: 10/5/2018

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Hartford, CT
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    10/5/2018
  • Job ID:
    348191

Job Description


If you have a strong sense of ownership and attention to detail, you may be the experienced Collections we are looking for .
Your responsibilities in this role
Pinpoint delinquent customer accounts through various means, e.g. written correspondence, phone contact, skip-tracing, and making arrangements for payment

  • Administer all billing and reporting activities in response to deadlines
  • Guarantee payments are processed
  • Act as liaison in maintaining quality service to the customer and a positive company image by resolving customer account inquiries
  • Yield to all Federal Fair Credit Reporting Act rules and regulations
  • Register all customer payments to the correct reports
  • Accurately process bankruptcy filings when received
  • Attend to inbound and outbound collections calls and correspondence
  • Update customer files to ensure data integrity - Strong communication skills and able to receive criticism well
  • Solid understanding of accounts receivable
  • Commercial collections experience preferred
  • Consumer collections experience
  • Proficiency in customer service
  • Proven knowledge of credit collections
  • Knowledge of accounts receivable aging
  • Well-founded grasp of Microsoft Office
  • 2-3 years of prior high volume collections experience
  • Be able to effectively analyze and make decisions on customer accounts
  • Prior experience using accounting software

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