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Collections Specialist in Andover, MA at Accounting Now

Date Posted: 2/11/2019

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Andover, MA
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    2/11/2019
  • Job ID:
    352552

Job Description


As a Collections Specialist you will be responsible for the following:
* Review status of delinquent accounts and initiate action, which would include notifying customers of delinquent status based on due date, prepare correspondence for special handling, and skip tracing
*Communicate and coordinate customer account information to a variety of departments and participate in weekly/monthly meetings to report status on assigned delinquent accounts
*Follow up on undeliverable mail, and research disputed delinquent account balances, then correct any errors, including misapplied payments, reversed late charges, direct deposit errors, and overpayment errors
* Negotiate and process ACH payments, while setting up payment plans to bring accounts current