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Counter Part Sales in El Portal, FL at Accounting Now

Date Posted: 2/6/2019

Job Snapshot

  • Employee Type:
  • Location:
    El Portal, FL
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
  • Job ID:

Job Description

Services primarily walk-in customers by providing prompt, efficient order taking, preparation and delivery of carry on products by applying technical knowledge to satisfy customer needs. Assists in preparation and packaging of Delivery Orders and in restocking the shelves with incoming products. Completes transactions in a courteous manner with excellent recordkeeping to insure a pleasant customer experience. The employee must be helpful, congenial, and always reflect professionalism.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Receives and responds to inquiries from walk-in customers. Determines types, quantity and quality of merchandise required and enters orders as need.
  • Prepares sales or returns orders with all the appropriate information and strictly follows all applicable Standard Operating Procedures.
  • Verifies customer information, credit status, job information and valid representation of the person picking up materials to assure correct preparation of sales orders and subsequent payment.
  • Accurately prepares orders for both, walk-in and deliveries, and may assist in loading of customer orders.
  • Coordinates with Yard and Shipping personnel in connection with pick-ups of yard materials and occasional deliveries of products for sales originated at the counter.
  • Receives and processes COD payments (cash, checks and credit cards).
  • Carefully carries out and completely documents the inspection of incoming products that are returned at the counter.
  • Restocks and maintains warehouse shelves filled and in excellent order.
  • Complies with policies and procedures as to Counter Sales and every action performed.
  • Makes careful use of equipment and supplies needed for efficient counter operations.
  • Strictly follows Safety Rules and Guidelines.
  • Performs other duties and tasks assigned by management from time to time.

This job description is not a comprehensive list of duties or responsibilities required of the employee for this job. Duties and responsibilities may change at any time with or without notice.

  • Maintains knowledge about all products. Reports any and all out-of-line conditions affecting customer satisfaction at the counter to his/her supervisor.
  • Maintains surrounding work area in safe, clean condition. The relevant area which includes the counter side shipping dock, green shelves, walkways and packaging cages, counter and shelf areas are to be neat, orderly and well stocked.