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Customer Service Rep/Call Center in Robbinsdale, MN at Accounting Now

Date Posted: 9/27/2018

Job Snapshot

  • Employee Type:
    Full-Time
  • Job Type:
  • Experience:
    At least 2 year(s)
  • Date Posted:
    9/27/2018
  • Job ID:
    346521

Job Description

Looking for experienced Customer Service/Call Center Associates

Locations open in Brooklyn Park and Eagan, MN

Qualifications:

  • Minimum of two years of customer service over the phone (inbound, outbound, order taking, appointment setting, etc.)
  • Strong conflict resolution skills
  • Ability to adapt to change in the workplace
  • Must be computer savvy and able to navigate between screens/programs
  • Exceptional verbal and written communication skills, ability to connect with audience and articulate thoughts, while building swift trust
  • Accountable for follow-up to ensure problems/issues receive a timely response or resolution
  • Establish and maintain positive relationships, internally and externally