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Dispatcher 2nd Shift in Dedham, MA at Accounting Now

Date Posted: 4/3/2019

Job Snapshot

Job Description

Dispatcher 2nd Shift

Temp-to-hire

$12-15/hour

3-11PM or 2-10PM

The person in this position is essentially fielding customer calls, tracking carriers dropping off pharmaceuticals, basic reporting, and updating excel records. Temp for about three months then perm conversion at $44-45k. Overtime is available. 20-30 calls/night. Start ASAP.

Responsibilities:

  • Accountable for dispatching and assigning vendors based on client demands and service requirements. Be able to quickly move to an alternate vendor when business conditions (availability, price, or quality) dictate change.
  • Accountable for tracking and tracing all outbound and some inbound deliveries and resolving service issues and failures.
  • Respond to daily inquires made by customer and/or vendor in relation to product movement, providing ETAs or managing a package search.
  • Understand the planned customer requirements based on schedules for services and/or product flow through the plant/distribution center. Based on the understanding of planned needs, be able to project service requirements and determine how best to meet those needs.