Giving new patients paperwork to fill out, putting together their medical charts, and verifying their insurance information.
Answering telephones and emails as well as common questions about surgical times, appointments, and instructions.
Preparing patients' bills and sending them to the specific insurance company.
Assisting patients with their documents and sign-in procedures.
Scheduling patients' appointments and surgeries, sending reminders to patients, and scheduling emergency and add-on surgeries.
Ensuring adequate preparation for surgeries by scheduling the necessary equipment and procedure rooms and maintaining the surgical inventory.
Understanding surgical procedures, such as the necessary time a surgery takes and the medical staff necessary, to properly maintain a surgical schedule.
Providing patients with pre- and post-operative instructions.
Managing surgical documents, gathering, and inputting patients' information, and entering post-surgery data into patients' records.
Ensuring all surgical cases are scheduled in a timely manner in accordance with the Physician or Surgeon's directions.
