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Collections Specialist in Bristol, CT at Accounting Now

Date Posted: 7/8/2020

Job Snapshot

Job Description


Key Responsibilities
* The duties of a Collections Specialist include collection calls and/or correspondence in a fast paced goal oriented collections department.
* Assure all invoices are correctly processed and mailed in a timely manner.
* Providing customer service regarding collection issues, process customer refunds, process and review account adjustments, resolve client discrepancies and short payments.
* Enlist the efforts of sales and senior management when necessary to accelerate the collection process.
* Must communicate & follow up effectively with sales dept regarding customer accounts on a timely basis.
* Reconcile customer disputes as they pertain to payment of outstanding balances that are due
* Provide excellent & considerate customer

Required Skills
* 3-5 years Collections experience
* Strong attention to detail, goal oriented
* Commitment to excellent customer service
* Excellent written and verbal communication abilities
* Ability to prioritize and manage multiple responsibilities

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